Answers to common questions about ordering, payments, shipping and support.
What payment methods do you accept?
We accept multiple payment methods including major cards and several local wallets. You can see accepted methods in the footer.
Do you provide warranty on products?
Most products include manufacturer warranty. We also offer optional extended warranties on selected items — check the product page or contact support for details.
Can I get bulk/wholesale pricing?
Yes — we provide special pricing for bulk orders. Please get in touch via our contact form or visit the dashboard to request a quotation.
What is your return policy?
Return policies vary by product. Defective or damaged items can be returned within a short period; please review the specific product return policy or contact customer support.
Do you ship outside Dhaka?
Yes, we ship nationwide. For outside-Dhaka deliveries, transit times and charges may vary depending on location and courier.